Here are some of the hallmarks of great ticketing software, and the main benefits of an efficient online customer service ticketing system.
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- SOLVE
- CREATE
- SUPPORT
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Tag: Customers
CASE STUDY: Brandon Cross Transforms Struggling IT Systems & Gives Company New Lease Of Life
In this article we look at how Brandon Cross transformed a struggling business’ IT system and gave the whole company a new lease of life!
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How Chatbots Can Automate & Improve Your Sales Process To Help You Gain More Customers
Using a chatbot on your company’s website can really help you get more customers – all without having to employ any additional sales staff. If you are wondering whether it might finally be time to get a chatbot for your site, read on.
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How Chatbots Can Improve The User Experience Rating Of Your Website
The development of web based AI is on the rise and chatbots are only the tip of the iceberg. With the number of users using various messaging apps skyrocketing, chatbots that imitate live agents are in high demand.
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6 Features Every Workflow Management Software Should Have
There is a simple reason why workflow management systems are increasingly popular: they produce noticeable results. Companies that rely on specialised software to organise and keep track of work activities and processes typically achieve productivity improvements across the board.
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4 Telltale Signs That You Need to Invest in Workflow Management Software
Workflow management software can help keep things running smoothly in a busy office, but is it really necessary? In many scenarios, yes. Workflow management software is a tool that can help patch up problems in office dynamics that hinder your productivity.
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Bridge The Gaps In Your Knowledge With Custom FAQ Software
Given that most SME entrepreneurs and company directors have a reliance on their customer-facing software systems but little technical knowledge of how they function, the need to get it right with an expert contractor has never been greater.
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4 Benefits of Investing in Custom Knowledge Base Software
At Brandon Cross we are passionate about developing bespoke software that helps make your workplace a more productive place, as well as providing specific software implementation plans to businesses to get better results in the most efficient way.
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Seclore
Seclore FileSecure enables organizations to control usage of information wherever it goes, both within and outside of the organization’s boundaries. The ability to remotely enforce and audit who can v
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Oracle
Oracle brought us in to work on key petrochemical and pharmaceutical accounts to ensure successful implementation of their Information Rights Management document security solution. With over a decade
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